Refund policy

Returns

At Cior Natural Beauty LLC, we strive to provide you with the best shopping experience. While we do not accept returns, your satisfaction is important to us. If there is an issue with your order, please let us know, and you may be eligible to receive a refund.

 Unfortunately, we cannot accept returns on sale items or gift cards.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

We do not offer exchanges for any products purchased through our store. Once an item has been sold and delivered, it cannot be exchanged for another product. We appreciate your understanding of our exchange policy, which allows us to maintain the quality and integrity of our products. If you have any questions or concerns regarding your purchase, please do not hesitate to reach out to us at ciornaturalbeauty@gmail.com. We are here to assist you and ensure your shopping experience with us is exceptional.

Refunds

We will notify you if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at ciornaturalbeauty@gmail.com.